Contact Ratesniffers
One inbox handles every Ratesniffers enquiry — hello@ratesniffers.com.au. Tell us in the subject line what your message is about (correction, privacy, complaint, partnership) and the right person will see it. If you’re looking for help comparing or applying for a home loan, the fastest path is the Talk to a broker form — that goes straight to the broker.
Free 30-minute consultation with a licensed Australian mortgage broker. No fees to you. The fastest way to get a personalised rate.
Book a call →Spot a wrong rate, broken calculator, factual error in a guide, or stale data we should refresh? Email here — we correct factual errors within 5 business days.
Access, correction or deletion requests for personal information we hold. We respond within 30 days.
See our Complaints page for the full process — including AFCA and OAIC referrals if you're not satisfied with our response.
View complaints process →Lender partnerships, advertising slots, content syndication, API access. Please include the lender or brand you represent.
Quotes, data requests, market commentary, interview requests for our editorial team. Please include your deadline and outlet.
We aim to respond to all email within 2 business days. Complex enquiries (especially editorial corrections requiring research, or privacy access requests) can take up to 30 days under Australian law.