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Home Loan Hindsight Survey

What 1,000+ Australian homeowners would do differently if they were getting their loan again. The free report covers rate negotiation, lender choice, and broker experience.

3 min read·Reviewed 12 April 2026·Ratesniffers Editorial Team

What the survey covers

We surveyed homeowners who took out their loan between 2018 and 2024 about: rate they ended up with vs the rate they could have negotiated, lender choice in hindsight, broker vs direct experience, refinance frequency, and the single thing they'd change about the process.

The headline finding: 62% wished they'd negotiated harder on rate. 41% would have used a broker if doing it again. Median "left on the table" = $14,800 in additional interest paid over 5 years from suboptimal rate choice.

Get the report

The full report is available on request to broker clients and prospects. Email info@xcelcorp.com.au with subject "Hindsight Survey" or talk to our team via the Talk to a broker button at the top.

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